This Privacy Policy describes how Shree Karni Industries (“we,” “us,” “our”) collects, uses, and discloses your personal information when you visit our website, interact with our services, place an order, or contact us for wholesale or customer support purposes (collectively, the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
Information We Collect
When you use our website or services, we may collect personal and non-personal information depending on how you interact with us.
1. Device & Usage Information
Purpose of collection:
To load the website correctly, ensure smooth functionality, and analyze user behavior to improve performance and user experience.
Source of collection:
Automatically collected through cookies, log files, web beacons, tags, or similar technologies when you access our website.
Information collected may include:
- IP address
- Browser type and version
- Device information
- Time zone
- Cookie data
- Pages viewed and interaction data
- Search terms and referral sources
Disclosure for business purposes:
Shared with cloud hosting providers, analytics tools, and technical service partners strictly for operational and performance purposes.
2. Order & Transaction Information
Purpose of collection:
To process orders, confirm payments, arrange shipping, provide invoices, communicate order status, and comply with legal and accounting requirements.
Source of collection:
Collected directly from you at checkout, during wholesale inquiries, or when placing an order.
Information collected may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment confirmation details (processed securely by payment gateways)
Disclosure for business purposes:
Shared with payment gateway providers, banking partners, logistics and shipping partners, and cloud service providers for order fulfillment.
3. Customer Support & Business Information
Purpose of collection:
To provide customer support, process wholesale orders, verify business credentials, generate invoices, and comply with applicable Indian laws.
Source of collection:
Provided voluntarily by you when contacting us or submitting wholesale inquiries.
Information collected may include:
- Contact name
- Phone number
- Email address
- Business or company name
- GSTIN (if applicable)
- Billing and shipping details
The information collected may vary based on the nature of the request and business requirements.
How We Use Your Personal Information
We use your personal information to:
- Offer and supply products and wholesale services
- Process payments and fulfill orders
- Arrange shipping and delivery
- Provide customer support and communication
- Send order confirmations, invoices, and service updates
- Improve website functionality and offerings
- Comply with legal, regulatory, and accounting obligations
We do not use your personal information for purposes unrelated to our Services.
Sharing of Personal Information
We do not sell or rent your personal information.
We may share your information with third parties only when necessary, including:
- Cloud hosting and IT service providers
- Payment gateway and banking partners
- Shipping and logistics providers
- Legal or regulatory authorities when required by law
All third-party service providers are obligated to protect your information and use it only for authorized purposes.
Behavioral Advertising & Analytics
We may use cookies and similar technologies to understand how users interact with our website and to improve marketing effectiveness.
This may include:
- Analyzing site traffic and browsing behavior
- Measuring the performance of advertisements
- Displaying relevant product-related communications
You may manage cookie preferences through your browser settings.
Cookies
Cookies are small data files placed on your device when you visit our website.
We use cookies to:
- Enable essential site functionality
- Remember user preferences
- Improve site performance and analytics
Cookies may be session-based or persistent and may remain on your device from a few minutes up to two years unless deleted.
You can control or disable cookies via your browser settings; however, doing so may affect website functionality.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders and provide Services
- Maintain business records
- Comply with legal and regulatory obligations
You may request deletion of your personal information, subject to applicable legal requirements.
Minors
Our Services are intended for business and wholesale use only and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
If you believe a minor has provided us with personal information, please contact us to request deletion.
Data Security
We implement reasonable technical and organizational measures to safeguard your personal information. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
Do Not Track
Currently, there is no industry-standard approach for responding to “Do Not Track” browser signals. As such, we do not alter our data collection practices when such signals are detected.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page with a revised “Last updated” date.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
Requests can be made using the contact details below.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or your personal information, please contact us:
Shree Karni Industries
📧 Email: [Add Email]
📞 Phone: [Add Phone Number]
📍 Address: [Add Business Address]